We strive to answer all emails within 24 to 48 hours (excluding holidays, weekends, and event days). You can also call us at our Corporate Headquarters during business hours and ask an associate to help open a trouble-ticket for you =)

Customer Service: OLSCustomerCare@gmail.com (please include your order number if you have it)

Event Bookings / Private Parties / Vending Inquiries: events@orbitlightshow.com

Affiliates Program / Promoters: support@orbitlightshow.com

Wholesale Inquiries: wholesale@orbitlightshow.com

2611 S Harbor Blvd, Santa Ana, CA 92704

Monday, Tuesday, Thursday, Friday:12NOON to 7PM (Pacific Standard Time; California)
Wednesday: 12NOON to 9PM (or later due to ORBITNIGHTS!)
Saturday: 1PM to 6PM
Sunday: CLOSED (Appointments welcomed! Please contact us to schedule) 

Phone 1: (714) 662-2224
Phone 2: (714) 662-2225
Toll-Free: (877) 200-6724 

If we do not pick up the phone right away please note that we may be on the other line with another customer.  Simply try your call again later or send us an email.