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*** Tracking codes are emailed automatically by "service@paypal.com". We recommend that you add service@paypal.com to your email address book to avoid losing it to SPAM folder or SPAM blocker. ***
On average, orders take up to 3 business days to process but can take up to 7
business days to completely ship from our facility to your delivery address. Processing times do not include shipping. For
example: selecting "Priority Mail: 1 - 3 Business Days" does not
necessarily mean your order will always arrive in 1 business day although in
some cases it will (Southern California residents) Factor in 24 to 48 hours of
additional handling time.
The images below depict Shipping Times that the Post
Office needs to deliver... it does not include the 24 to 48 hours to build your
order (e.g. custom glove sets, orbits, etc.). Also, please factor in
holidays, bad weather, and unemployment rates at the Post Office. These have
been known to delay packages even longer. We apologize on their behalf but we
work fast and hard to get it done in 24 to 48 hours.
![]() Due to the nature of the items, there are NO REFUNDS. Exchanges for defective items are acceptable. Please see Refund & Returns Please email me: support@orbitlightshow.com, or call the OrbitStore during normal operating hours: Los Alamitos (562) 493-5160 or Montebello (323) 728-5160 if there are any other questions. |
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